Shipping Policy:

Welcome to Jewelia Store – Your One-Stop Shop for Exquisite and Waterproof Stainless Steel Jewellery!

At Jewelia Store Signature, we understand that your jewelry purchase is precious, and we aim to ensure that it reaches you in perfect condition. Please review our shipping policy to gain a better understanding of our processes.

1. Shipping Locations:

We proudly offer shipping services across Pakistan. No matter where you are located, we ensure that your order is delivered swiftly and securely to your doorstep.

2. Processing Time:

All orders are processed within 1-2 business days from the time they are placed. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Time:

  • Standard Shipping: Typically takes 3-5 business days for delivery within major cities in Pakistan, such as Lahore, Karachi, Islamabad, and Rawalpindi.

     

  • Extended Delivery Areas: Orders to remote areas may take 5-7 business days depending on the region.

4. Shipping Charges:

  • Free Shipping on all orders above Rs. 5000 within Pakistan.

     

  • For orders below Rs. 5000, a flat shipping fee of Rs. 250 will be charged.

5. Packaging:

We take extra care in packaging to ensure that your jewelry arrives safely. Each item is carefully wrapped in protective materials and placed in our signature Jewelia Store Signature jewellery box for a premium experience.

6. Tracking Your Order:

Once your order is shipped, you will receive an email or SMS with your tracking number. You can track your order directly on our website or via the shipping carrier’s website for the latest updates.

7. International Shipping:

Currently, we only offer domestic shipping within Pakistan. We plan to extend our services to international customers in the near future, so please stay tuned!

8. Delivery Issues:

In the rare case that your package is delayed or you notice any issues with delivery (damaged items, wrong orders, etc.), please contact our customer service team within 48 hours of receiving your package. Our team will be happy to assist you.

  • Customer Service Contact:
     Email:info@jeweliaStore.com
     Phone: +92 348 1533749

9. Return Policy:

If you are not fully satisfied with your purchase, please refer to our Return Policy page to understand the process for returns and exchanges. We are committed to ensuring that you love every piece of jewelry you buy from Jewelia Store Signature.