FAQs

Welcome to the Jewelia Store Signature FAQ section! Below, you’ll find answers to the most common questions our valued customers ask. If you don’t find the information you’re looking for, don’t hesitate to get in touch with us directly. We are committed to offering the best affordable stainless steel jewelry and waterproof jewelry for all your fashion needs.

Orders & Shipping:

What are your Delivery Charges?

Our delivery charges are 250/- Flat nationwide.

To place an order, simply browse our collection, select your desired items, and click on the “Add to Cart” button. Once you’re ready, go to your cart and proceed to checkout. Fill in your shipping details and choose a payment method to complete your purchase.

We accept a variety of payment options, including credit/debit cards (Visa, MasterCard) and cash on delivery (COD) for local orders.

Orders are processed within 1-2 business days. Delivery times depend on your location but generally range from 3 to 7 business days. You will receive a tracking number once your order has shipped.

Product Information:

What is Stainless Steel Jewelry?

Stainless steel jewelry is made from a durable, rust-resistant metal alloy that combines iron, chromium, and other elements. It’s known for its strength, sleek appearance, and resistance to tarnishing. Ideal for daily wear, stainless steel jewellery maintains its shine over time and is hypoallergenic, making it a great option for those with sensitive skin.

 Yes, our jewelry is made with hypoallergenic stainless steel and is safe for most skin types. If you have specific sensitivities, please check the product details before purchasing.

Yes! Stainless steel is incredibly durable and resistant to scratching, tarnishing, and rusting, making it perfect for everyday wear. Its low-maintenance nature ensures it stays looking great, even with regular use. It is an excellent choice for those who require jewellery that can withstand the rigours of daily life.

Stainless steel is durable and resists corrosion and oxidation. Our jewellery will not rust, tarnish, or turn your skin green, even if worn daily. More reasons why Stainless Steel is the best. Unlike many other metals, stainless steel is safe to wear and poses no harm if worn for life.

Stainless steel jewelry offers many advantages:

  • Durability: It won’t tarnish, rust, or fade over time.

  • Hypoallergenic: It’s gentle on sensitive skin, making it suitable for all skin types.

  • Low Maintenance: Stainless steel is easy to clean and care for, requiring minimal effort to keep it shiny.

  • Affordable: Compared to other precious metals, stainless steel offers a cost-effective solution for high-quality jewelry.

  • Eco-friendly: Stainless steel is 100% recyclable, making it a sustainable choice.

At the moment, we do not offer custom jewellery services. However, we are constantly updating our collections, so check back for new designs and styles.

Sterling silver jewelry requires some extra care to keep it looking new:

  • Avoid Exposure to Chemicals: Remove your jewelry before swimming, showering, or applying perfumes and lotions.

  • Regular Cleaning: Use a soft cloth to polish sterling silver regularly to remove tarnish.

  • Storage: Store sterling silver jewelry in a cool, dry place, preferably in a jewelry box or pouch to prevent scratches.

  • Tarnish Prevention: Consider using anti-tarnish pouches or cloths for long-term storage to minimize tarnishing.

Shipping & Returns:

Which Courier Service Jewelia Store use for Shopping??

We use Trax and Leapords as our delivery partners.

Yes, you should expect confirmation call from our team in 24-48 hours after placing your order!

Final sale goods can’t be returned or exchanged, so purchase with care. That said, you are getting a terrific bargain—and it can always become a gift for someone else, right?

If you receive an order confirmation call and notice a mistake with the order, please call us at +92481533749 Email info@jeweliastore.com. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and your order number (if available).

Your information stays private with us, and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! And your correct address is needed to make the delivery smooth!

Discounts & Offers:

Do you offer discounts or promotions?

Yes, we periodically offer special promotions and discounts. To stay updated on the latest deals, subscribe to our newsletter and follow us on social media.

Currently, we do not have a formal loyalty program, but we encourage you to stay connected with us for future offers and rewards.

Security & Privacy:

Is it safe to shop on your website?

Yes, we take your security seriously. Our website uses SSL encryption to protect your personal and payment information. You can shop with confidence knowing that your data is safe with us.

We value your privacy. Your personal information is kept secure and is never shared with third parties unless necessary for processing your orders (e.g., shipping carriers or payment processors).

If you have any other questions or need assistance, don’t hesitate to reach out. Our team is here to help!